Safety
A SIM Is Not Mine: What to Do About an Unexpected CNIC Count
Preserve the evidence
Save the official result with its date and note which operator total is higher than expected.
Contact the relevant operator
Use the operator’s official helpline or authorized service centre. Ask for the exact process for identity verification and disowning.
Escalate with a reference
Keep every complaint reference. If the operator does not resolve the issue, use PTA’s official complaint management route.
Official sources
For an up-to-date self-check, use PTA’s SIM Information System. For account-specific questions, use the official website, app, helpline or authorized service centre of your operator.